Mobile document capture is transforming enterprise content management (ECM) into “content-intensive applications.” Needing to resolve the exceptions quickly and enjoy the convenience of completing forms and documents anywhere at anytime are essential. As a result, the rules of document imaging must adapt to keep up with the speed and variety of incoming content.
It’s sometimes considered that there is no true ROI in records management (RM) – it’s a cost of doing business, a necessity, especially if yours is a heavily regulated industry. But the demands of a well thought-out records management plan don’t have to be a resource burden. In fact, it can be very helpful to so many other departments, ones who don’t even realize they need RM to do their jobs well.
As IT professionals, it’s your job to keep up with the latest demands – ensuring your organization has the fastest, most intuitive technology and uninterrupted services, while giving people the freedom to work anywhere, anytime, on a variety of devices.